Welcome to our premier Medical Device Reporting (MDR) Services – Your Trusted Partner in Ensuring Medical Devices Safety
Medical Device Reporting (MDR) is a critical regulatory process aimed at safeguarding patient health by identifying and addressing issues related to medical devices. Navigating the complex landscape of MDR regulations can be daunting for companies, leading to potential risks and compliance challenges. MDR is not just a regulatory process; it’s a vital postmarket surveillance tool mandated by the Food and Drug Administration (FDA) to safeguard patients and maintain the integrity of medical devices. At MDS Solutions, we specialize in providing comprehensive MDR services, offering a trusted solution for companies striving to meet regulatory requirements while prioritizing patient safety.
What is MDR?
The process of Medical Device Reporting (MDR) encompasses regulatory procedures centered on gathering, assessing, and disclosing adverse occurrences and issues related to medical devices. It is an essential mechanism for identifying and addressing potential risks associated with medical devices after they have been approved for market use.
Why is MDR Important?
MDR plays a crucial role in saving lives and protecting patients from unnecessary risks. By promptly identifying and reporting adverse events, MDR helps manufacturers, user facilities, and importers take timely corrective actions to mitigate potential harm. It ensures that all parties involved in patient care are responsible and alert in using medical devices, thereby enhancing overall patient safety.

Mandatory Medical Device Reporting Requirements
The regulatory framework known as the Medical Device Reporting (MDR) regulation, outlined in 21 CFR Part 803, stands as a cornerstone in ensuring patient safety within the healthcare industry. It imposes mandatory reporting requirements on manufacturers, importers, and device user facilities, compelling them to promptly notify the FDA of specific device-related adverse events and product problems.
Manufacturers
Manufacturers are obligated to notify the FDA upon discovering that their devices may have resulted in or contributed to a fatality or significant injury. Additionally, they must report to the FDA if their device has malfunctioned and poses a risk of causing or contributing to death or severe injury upon recurrence.
Importers
Importers are responsible for reporting to both the FDA and the manufacturer if they ascertain that one of their devices may have led to or played a role in a fatality or severe injury. In cases where imported devices malfunction and could potentially cause harm upon recurrence, importers are obliged to report solely to the manufacturer.
Device User Facilities
A device user facility encompasses various healthcare settings such as hospitals, ambulatory surgical facilities, and outpatient treatment facilities. These facilities must promptly report suspected medical device-related deaths to both the FDA and the manufacturer. In instances of severe medical device-related injuries, user facilities should report to the manufacturer or the FDA if the manufacturer is unidentified.
While reporting a device malfunction is not mandatory for user facilities, they retain the option to voluntarily inform the FDA of such occurrences through the MedWatch Form FDA 3500. Healthcare professionals operating within user facilities are encouraged to acquaint themselves with their institution’s procedures for reporting adverse events to the FDA.
For detailed specifications on mandatory reporting requirements and associated processes, we invite you to visit our resource on Mandatory Reporting Requirements: Manufacturers, Importers, and Device User Facilities.
Medical Device Reports for Devices Licensed as Biological Products
For instructions on mandatory medical device reporting pertaining to licensed medical devices regulated as biological products by the Center for Biologics Evaluation and Research (CBER), please refer to our guidelines on Submitting Medical Device Reports (MDRs) to CBER for Devices Licensed as Biological Products.
Why Choose MDS Solutions for MDR Services?
Expertise
Our team contains experienced professionals who possess a profound comprehension of MDR regulations and industry standards. We utilize our expertise to assist clients at every stage of the MDR process, guaranteeing compliance and tranquility of mind.
Comprehensive Services
From MDR report preparation and submission to regulatory gap assessments and quality management system (QMS) development, we offer a full spectrum of MDR services tailored to meet the unique needs of each client.
Personalized Approach
We understand that every company and device is different. That’s why we take a customized approach to our services, crafting solutions that align with our client’s specific goals and requirements.
Proven Track Record
With a history of successful engagements and MDR projects under our belt, we have demonstrated our ability to deliver results for clients across the medical device industry. The history of successful projects we’ve undertaken underscores the caliber and dependability of our services.

Key Benefits of Using Our Services
- Reduce Risk of Regulatory Non-Compliance: By partnering with us, companies can mitigate the risk of regulatory non-compliance, avoiding costly penalties and delays in market approval.
- Enhance efficiency and expedite the time to market: Our streamlined approach to MDR ensures efficiency and practicality, helping companies bring their products to market faster without sacrificing safety or quality.
- Enhance Patient Safety and Product Quality: At the heart of our services lies a commitment to protecting patients and promoting the development of safe, effective medical devices. By adhering to MDR regulations, we contribute to improved patient outcomes and enhanced product quality.
- Peace of Mind: With our experienced team handling their MDR needs, companies can enjoy peace of mind, knowing that their regulatory obligations are being met with precision and care.
Timeline for Reporting Incidents
The timeline for reporting incidents under MDR depends on their severity:
- Death or Serious Injury: Incidents resulting in death or serious injury must be reported within 2–10 days of becoming aware of the event.
- Less Serious Events/Incidents: Incidents that are not immediately life-threatening must be reported within 15–30 days of becoming aware of the event.
Get Started Today
Ready to streamline your MDR compliance efforts and prioritize patient safety? Contact us today for a free consultation and discover how our MDR services can benefit your organization. Additionally, explore our resources, such as white papers and webinars, to deepen your understanding of MDR compliance and best practices.
At MDS Solutions, we’re here to support you on your journey toward regulatory excellence and patient-centric innovation. Let’s work together to ensure the safety and efficacy of medical devices for patients worldwide.